Privacy Policy Statement

Study Stake Pty Ltd (ABN 660 929 751)

Study Stake (we, us, or our) understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us or collected by us.

1. The Information We Collect

Personal Information is information about an individual who is identified or reasonably identifiable. We may collect:

Identity & Contact: Name, email address, and phone number.
Financial & Transactional: Payment details to/from you and history of products or services purchased.
Interactive Data: Information from surveys, feedback forms, contests, or promotions.
Marketing Preferences: Your preferences in receiving communications from us and third parties.
Verification Data: Government-issued ID and proof of address (where legally required).
Technical Data: IP address, search queries, and browsing behavior via cookies and tracking pixels.
Professional Data: For job applicants or workers, including professional history, experience, and licenses.

Sensitive Information is a subset of personal information given higher protection. This includes racial/ethnic origin, health information, or criminal records. We only collect:

Results of criminal record checks (where applicable).
Professional registrations and associations.

2. How We Collect Personal Information

We collect information through various channels:

Directly: Face-to-face, phone, email, or online forms.
Automated Technologies: When you use our website or software (including cookies and analytics).
Public Sources: Information available in the public domain.

3. Why We Use Your Information

Personal Information

We use your data for the following purposes:

To operate our business and provide services to you.
To communicate regarding support requests or general inquiries.
For internal record keeping, invoicing, and billing.
For analytics, market research, and business development.
For advertising, marketing, and running promotions.
To comply with legal obligations.

Sensitive Information

We only use sensitive information for:

Purposes you explicitly consent to.
The primary purpose for which it was collected.
Emergency situations where there is a risk to life or safety.

4. Disclosure to Third Parties

We may share personal information with:

Employees, contractors, and related entities.
IT, web-hosting, and data storage providers.
Professional advisors (lawyers, bankers, auditors, insurers).
Payment processors and marketing providers.
Courts, tribunals, or regulatory authorities as required by law.

Note: We store your information in Australia. If we disclose data to overseas third parties, we do so in accordance with the Australian Privacy Principles.

5. Your Rights and Control

Choice: You may choose not to provide information, though it may limit our ability to serve you.
Unsubscribe: You can opt-out of marketing communications at any time via the "unsubscribe" link in our emails.
Access & Correction: You may request access to or correction of the personal information we hold about you by contacting us directly.
Complaints: If you believe we have breached your privacy, please contact us. If unsatisfied with our response, you may contact the OAIC.

6. Storage and Security

We use physical, electronic, and managerial procedures to safeguard your information. However, please be aware that no data transmission over the internet is 100% secure.

7. Cookies and Analytics

We use cookies and tracking pixels to improve your experience and show relevant ads.

Google Analytics: You can opt-out using the Google Analytics Opt-out Browser add-on.
Meta/Facebook Pixel: You can manage your preferences via your Meta account settings under "Off-Facebook activity."

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Amendments

We may update this policy at any time by publishing the amended version on our website.

Contact Us For any questions regarding this policy, please contact us via our website contact form.